Nationwide toll-free telephone hotline 1-888-663-8585 to provide emotional support for seriously ill patients and their family caregivers A group of trained and supervised Mandarin- or Cantonese-speaking volunteers provide compassionate listening ears to patients with serious illness and their caregivers. This free hotline service is available during the office hours (Monday - Friday, 9 am - 5 pm). Nationwide telephone conference in Mandarin for health-related education A nationwide toll-free teleconference (presented in Mandarin) for Chinese patients with serious illnesses and their family caregivers is scheduled on the third Thursday of every month, 6-7 pm (Pacific Time). Registered callers can learn about elderly care, serious illnesses and related issues at the comfort of their homes. Each teleconference includes a 35-minute presentation by an expert of the subject and a 20-minute Q&A session for callers to interact with the speaker.